DeepIllusion AI

Privacy Policy

Last updated: 6/14/2025

1. Introduction

At DeepIllusion AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our DeepChat browser extension and related services.

Our privacy-first approach means that we minimize data collection and prioritize keeping your information secure and under your control.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, username) when you create an account
  • AI service provider credentials that you choose to configure
  • Feedback and support communications
  • Settings and preferences for the extension

2.2 Automatically Collected Information

  • Extension usage statistics (anonymized)
  • Error logs and crash reports (anonymized)
  • Browser version and operating system information
  • Extension version and update information

2.3 Information We Do NOT Collect

  • Your conversations with AI services
  • Content of websites you visit
  • Personal files or documents
  • Browsing history or search queries
  • Passwords or sensitive authentication data

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our browser extension services
  • Improve the functionality and user experience
  • Provide customer support and respond to inquiries
  • Send important updates about our services
  • Analyze usage patterns to enhance our products (anonymized data only)
  • Ensure security and prevent fraud

4. Data Storage and Security

4.1 Local Storage

Most of your data, including AI service configurations and preferences, is stored locally in your browser. This means:

  • Your data remains on your device
  • We cannot access your personal configurations
  • You have full control over your data
  • Data is automatically deleted when you uninstall the extension

4.2 Server Storage

Limited data is stored on our secure servers, including:

  • Account information (encrypted)
  • Anonymized usage statistics
  • Error logs (without personal information)

4.3 Security Measures

  • End-to-end encryption for sensitive data
  • Regular security audits and updates
  • Secure data transmission protocols (HTTPS/TLS)
  • Limited access controls for our team
  • Regular backups with encryption

5. Third-Party AI Services

DeepChat integrates with third-party AI service providers (such as OpenAI, Anthropic, etc.). Important points about these integrations:

  • Communications with AI services are direct from your browser
  • We do not intercept or store your AI conversations
  • Each AI provider has their own privacy policy and terms
  • You are responsible for reviewing and accepting their policies
  • We recommend using AI providers you trust

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger (with notice)
  • With service providers who assist our operations (under strict confidentiality)

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

To exercise these rights, contact us at privacy@deepillusion.ai

8. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services (anonymized data only)

When you delete your account or uninstall our extension, we will delete your personal information within 30 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification (if you have an account)
  • Displaying a notification in our browser extension

Your continued use of our services after the effective date constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer
Email: privacy@deepillusion.ai
Website: www.deepillusion.ai

For EU residents, you also have the right to lodge a complaint with your local data protection authority.